RHB Logo

HK & GLOBAL FUTURES

Online Trading Platform Enhancement – Two-Factor Authentication (2FA)

What is Two-Factor Authentication(2FA)?
 
Current Online Trading Platform Procedures requires Client's User ID and Password only. According to Hong Kong Securities and Futures Commission (SFC) latest requirement, a Two-Factor Authentication have to take effect in order to protect clients. An extra Authentication Code will be send to client's email and cell-phone when first login to the online trading platform.
 
Why using Two-Factor Authentication(2FA)?
 
I)        Regulations  – SFC requires all licensed corporation provide Two-Factor Authentication for Online Trading Systems.
 
II)      Security protection – One Time Authentication Code will be send to registered email and Cell Phone only. No one can access to the platform without the Authentication Code. 
 
III)    Protecting clients account - By system enhancement, the company can receive more log-in information and inform client for any unusual activities.
 
How to Activate Two-Factor Authentication(2FA) ?
 
When first login your User Id and password, system will generate a 'New Authentication Code' to your registered cell-phone and email.

 

If you cannot receive the Authentication Code, please call your Account Manager or our Customer Services Hotline (852) 2103 5657 or Malaysia Toll-free 1-800-81-2810.
 
(Please refer to the SFC Guideline as below link)
http://www.sfc.hk/web/EN/assets/components/codes/files-current/web/guidelines/guidelines-for-reducing-and-mitigating-hacking-risks-associated-with-internet-trading/guidelines-for-reducing-and-mitigating-hacking-risks-associated-with-internet-trading.pdf